Terms, shipping and refunds

Terms of sale

For laboratory research use only. Not for human or animal use, consumption, or diagnostic or therapeutic purposes.

By placing an order you confirm that:

• You are at least 18 years old.
• You are purchasing for lawful, qualified laboratory research only, and you will handle, store and dispose of products accordingly.
• You are responsible for knowing and following the laws that apply where you live and where the products are shipped.

Product descriptions summarize published research and are provided for information only. They are not claims of safety or effectiveness, and nothing on this site is medical advice.

We may refuse or cancel any order, including if we believe it is not for research use. Prices and availability can change without notice; the price charged is the one shown when you place your order.

To the extent permitted by law, our liability for any order is limited to the amount you paid for it. These terms are governed by the laws of the state where Kore Peptides operates.

Payment

We accept Cash App, Venmo, and cash for local drop off or pick up. After you order, you'll see how to pay and receive an email with the same instructions.

• Enter your order number in the payment note so we can match your payment.
• Your items are reserved when you place the order. Cash App and Venmo orders not paid within 48 hours are cancelled automatically and the items are released.
• We ship or schedule delivery once payment is confirmed. You'll receive an emailed receipt.

Shipping

• We ship within the United States only.
• Orders ship within 1–2 business days after payment is confirmed. Orders paid on weekends or holidays ship the next business day.
• Standard: USPS Priority Mail, usually 1–3 business days after it ships. Express: 2-day delivery. Delivery times are carrier estimates, not guarantees.
• You'll receive a tracking number by email when your order ships. You can also see it on the order tracking page.
• Please double-check your address. We aren't responsible for orders delivered to an address entered incorrectly; reshipping costs are the customer's responsibility.
• If tracking shows delivered but you can't find your package, contact us within 3 days and we'll help open a claim with the carrier.

Local drop off / pick up

Local orders are available in our delivery area at no charge. After you order we'll contact you by text or email to arrange a time. Cash is accepted for local orders only and is paid at drop off or pick up.

If we can't reach you to schedule within 7 days, we may cancel the order and release the items.

Refunds & returns

Because of the nature of research compounds, we can't accept returns of products once they have shipped or been handed off. This protects the integrity of every order.

We will replace your item or refund you if:

• An item arrives damaged or broken, or
• We sent the wrong item or the wrong quantity, or
• Your package is lost in transit and the carrier confirms it.

To request one, contact us within 7 days of delivery with your order number and photos of the item and packaging. Approved refunds are sent back to the original payment method (Cash App or Venmo) within 5 business days. Cash payments are refunded in cash or by Cash App / Venmo, your choice.

Cancellations

• You can cancel any order before it ships or is handed off. Contact us with your order number. If you already paid, you'll get a full refund.
• Once an order has shipped it can't be cancelled; see Refunds & returns above.
• We'll email you if we have to cancel an order, and refund anything you paid.

Privacy

What we collect: your name, email, phone (for local orders), shipping address, order details, and any messages you send us.

How we use it: to process, ship and support your order, send order emails, and keep business records. We don't sell or rent your information, and we don't send marketing email unless you ask us to.

Who else sees it: the shipping carrier (your address), our email provider (to deliver order emails), and our website host. Payments go through Cash App or Venmo directly; we never see your card or bank details.

Your choices: contact us to see, correct or delete your information. We keep order records as long as needed for business and legal purposes.

This site doesn't use advertising or tracking cookies. Your cart is stored only in your own browser.

Contact

Questions about an order or these policies? Use Contact on the store and include your order number. We reply by email.